bigbunny Terms and Conditions – What You Need to Know Before You Play

By accessing or using the bigbunny platform, you confirm that you are at least 21 years of age and that you are legally permitted to participate in online entertainment activities under the laws applicable to you in the Philippines. These Terms and Conditions form a binding agreement between you and bigbunny. If you do not agree with any part of these terms, you must not use the platform. bigbunny reserves the right to update these terms at any time, and continued use of the platform after any update constitutes acceptance of the revised terms. It is your responsibility to check this page regularly for any changes.

To use bigbunny, you must register for an account by providing accurate and complete information. Each person is permitted to hold only one account; duplicate accounts may be suspended or permanently closed without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. bigbunny will not be liable for any loss resulting from unauthorised access to your account caused by your failure to keep your credentials secure. If you suspect that your account has been compromised, you must contact our support team immediately. Accounts found to be used for fraudulent, abusive, or unlawful purposes will be terminated without refund.

All financial transactions on bigbunny are processed in Philippine pesos (PHP), and you are responsible for ensuring that your payment details are accurate at the time of each transaction. Deposits are credited to your account once the payment has been confirmed by the relevant payment provider, and bigbunny is not liable for delays caused by third-party payment processors. Withdrawal requests are processed within the timeframes stated in the FAQ section, and bigbunny reserves the right to carry out identity verification checks before releasing any funds. You must not use payment methods that do not belong to you, and any attempt to use fraudulent payment details will result in immediate account suspension and may be reported to the relevant authorities. Minimum and maximum transaction limits apply and are subject to change; please refer to the FAQ page for the most current figures. bigbunny does not charge fees for standard deposits or withdrawals, but your payment provider may apply their own charges independently.

All bets placed on the bigbunny platform are final once confirmed, and no cancellations or amendments will be accepted after a bet has been submitted. bigbunny reserves the right to void any bet that has been placed on an event affected by technical errors, data feed failures, or circumstances beyond our reasonable control. Odds and markets are subject to change at any time prior to bet confirmation, and it is your responsibility to verify the odds displayed at the moment you submit your wager. Casino-style game outcomes are determined by certified random number generation processes, and bigbunny does not guarantee any specific outcome or return for any game or betting market. Any winnings credited to your account as a result of a technical error or system malfunction will be considered void and may be reclaimed by bigbunny. You agree to use the sports betting and casino-style game sections solely for personal entertainment and not for any commercial or professional advantage.

Participation in the bigbunny VIP programme is subject to eligibility criteria that may be updated from time to time at bigbunny's sole discretion. VIP rewards, tier benefits, and any associated bonuses have no cash value unless explicitly stated and may not be transferred, sold, or exchanged outside of the platform. bigbunny reserves the right to modify, suspend, or terminate the VIP programme or any individual member's participation in it at any time without prior notice. Rewards that have been credited to your account in error will be removed, and any activity conducted using erroneously credited rewards may be reversed. Members who are found to be abusing the VIP programme — including through collusion, multi-accounting, or any form of manipulation — will be disqualified and may have their accounts permanently closed. For full details on how the VIP programme works, visit the VIP page.

bigbunny is committed to promoting responsible gaming among all Filipino members and encourages players to set personal deposit and activity limits to keep their entertainment experience healthy and enjoyable. If you believe that your gaming activity is becoming problematic, you are encouraged to make use of the self-exclusion and limit-setting tools described on the Responsible Gaming page. bigbunny reserves the right to impose account restrictions or initiate a cooling-off period on any account where there are reasonable grounds to believe that a member may be experiencing difficulties related to their gaming behaviour. Players who are self-excluded must not attempt to open new accounts or circumvent any restrictions that have been applied to their account. Responsible gaming is a shared responsibility, and bigbunny will cooperate with any legitimate request from a member or their authorised representative to apply protective measures. We strongly recommend that all members read the full responsible gaming guidance before increasing their activity on the platform.

bigbunny collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information as described in the Privacy Policy. bigbunny will not sell your personal data to third parties, but may share it with payment processors, identity verification providers, and regulatory bodies where required by law or necessary to operate the platform. You have the right to request access to the personal data we hold about you, and any such requests should be directed to our support team. bigbunny uses industry-standard security measures to protect your data, but cannot guarantee absolute security against all possible threats. It is your responsibility to keep your account credentials secure and to notify us immediately if you suspect any unauthorised access.

bigbunny reserves the right to suspend or permanently close any account at any time if there is reasonable suspicion of fraud, abuse, breach of these Terms and Conditions, or any activity that may harm the platform or other members. In cases of suspected fraud or criminal activity, bigbunny may withhold account funds pending investigation and may report the matter to the relevant Philippine authorities. You may close your own account at any time by contacting our support team, and any remaining balance will be returned to you subject to standard verification procedures. Accounts that have been inactive for an extended period may be subject to dormancy procedures as outlined in the FAQ section. bigbunny's decision to suspend or close an account is final, and no compensation will be payable in connection with any such decision where a breach of these terms has been established. Upon termination of your account, all rights granted to you under these Terms and Conditions will immediately cease.

bigbunny provides the platform on an "as is" and "as available" basis, and we do not warrant that the platform will be uninterrupted, error-free, or free from viruses or other harmful components. To the fullest extent permitted by applicable Philippine law, bigbunny shall not be liable for any indirect, incidental, special, or consequential losses arising from your use of the platform, including but not limited to loss of winnings, loss of data, or loss of opportunity. bigbunny's total liability to you in connection with any claim arising from your use of the platform shall not exceed the total amount deposited by you in the 30 days preceding the event giving rise to the claim. Nothing in these Terms and Conditions shall exclude or limit bigbunny's liability for fraud, gross negligence, or any other liability that cannot be excluded under Philippine law. You acknowledge that online entertainment involves an element of financial risk and that you participate entirely at your own discretion and risk. bigbunny strongly encourages all members to play responsibly and within their personal financial means.

These Terms and Conditions are governed by and construed in accordance with the laws of the Philippines, and any disputes arising from your use of the bigbunny platform shall be subject to the exclusive jurisdiction of the competent courts of the Philippines. If you have a complaint or dispute relating to your account or any transaction, you should first contact our support team so that we can attempt to resolve the matter informally and promptly. bigbunny aims to respond to all formal complaints within a reasonable timeframe and will work in good faith to reach a fair resolution. If a dispute cannot be resolved through our internal complaints process, you may have the right to refer the matter to the relevant regulatory authority in the Philippines. bigbunny's decisions on matters of platform rules, game outcomes, and account management are final unless overturned through a formal dispute resolution process. For common questions and guidance on how to raise a concern, please visit the FAQ page.

bigbunny may revise these Terms and Conditions at any time to reflect changes in platform features, applicable law, or operational requirements. When material changes are made, we will update the date at the top of this page and, where appropriate, notify registered members through their account or via the contact details provided at registration. Your continued use of the platform after any changes have been published constitutes your acceptance of the updated terms. If you do not agree with any revised terms, you must stop using the platform and may request account closure by contacting our support team. We recommend bookmarking this page and reviewing it periodically so that you are always aware of the current terms that apply to your use of bigbunny. For any questions about these terms, the FAQ page is a good starting point.